I am currently a View 4.6 shop serving up Win7 SP1 desktops. Occassionally, I have a user or two complain about a loss of the mouse within their VDI session. The mouse still works locally and on the VDI toolbar. The more savvy users can use the tab key within VDI to access there desktop icons. A disconnect or a reboot of their VDI VM resolves the issue.
Has any one in the community seen this particular behavior??? If so, what is the remedy?
Thanks in advance...