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VDP - File Level Restore - UAC Issue

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Hi @all!

 

I've installed VDP-Appliance as documented and have successful made backups for all VM's in my Cluster (3 ESXi-Hosts).

Today I tried to use the feature "file level recovery" for some Windows-Clients (here: Win7).

 

https://<ip of vdp-apliance>:8543/flr/

 

When I put the credentials of a LOCAL ADMIN from this Win7-Client; I get following error-message:

 

Anmeldung fehlgeschlagen. The username supplied is not a local administrator

 

This message is misleading, because by looking into the logfiles (/ usr/local/avamarclient/bin/logs/VmMgr.log) of vdp-appliance it seems that the vdp-client try to put some files in C:\ of the Win7-Client to check if the login-credentials are valid:

 

[VM - DEBUG] 2013/08/02 13:28:31 TID=5799 MID=40477: sHostFullFilename = /usr/local/avamarclient/bin/LocalAdminChecker.exe

[VM - DEBUG] 2013/08/02 13:28:31 TID=5799 MID=40478: sGuestFullFilename = c:\Users\testvdp\My Documents\1a1f3584-f966-46ba-adac-d55d79cf8b32.exe

...

[VM - DEBUG] 2013/08/02 13:28:35 TID=5799 MID=40502: Retrieved VMware Error Code. Ret: 4, Error: A file was not found

[VM - FUNC] 2013/08/02 13:28:35 TID=5799 MID=40503: VF_GetErrorDescription LEAVE

[VM - ERROR] 2013/08/02 13:28:35 TID=5799 MID=40504: VixVM_CopyFileFromHostToGuest Failed. Ret: 4, Reason: A file was not found

[VM - FUNC] 2013/08/02 13:28:35 TID=5799 MID=40505: VirtualMachine::CopyFileFromHostToGuest LEAVE

[VM - WARN] 2013/08/02 13:28:35 TID=5799 MID=40506: CopyFileFromHostToGuest Failed. Ret: 4

[VM - ERROR] 2013/08/02 13:28:35 TID=5799 MID=40507: User IS NOT a local admin!

...

[VM - DEBUG] 2013/08/02 13:28:35 TID=5799 MID=40519: VirtualMachine->LoginGuest Failed. Ret: 2097166, Reason: The username supplied is not a local administrator

 

I noticed when I was disabled UAC (Windows User Access Control) on Win7-Client then I can login to vdp-client successful (and files in C:\ can be created)

Then

But disabeling UAC by Domain-GPO-Rules or rather for whole Win7-Client are not allowed by my Windows-Admin.

 

So there 're any solution to disabeling UAC only for the VDP-Restore-Client?

 

Greetings from Germany.

Frank


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