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Authentication Failed

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Hi,

 

has anyone encounter this error in the initial installation of the capacity planner collector (Collector Service Account)

 

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Install

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Authentication failed: Verify that user name, password, and domain are correctly specified for the Service User Account.

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OK  

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Computer is Windows Server 2008 R2

 

Capacity Planner Collector v3.0.50312

 

The username, password, domain specified is the same as I'm logged on with. I've not seen this problem before. Domain however contains a hyphen like "DOMAIN-NAME"


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