I’m having a problem with updating VCenter 5.1 to 5.1 update 1.
I downloaded the ISO then mounted it on the VCenter server at our D/R site (it’s not gone “live” yet, so it makes a good test).
I opened up the disk, then started with the SSO install. I went through the opening screens, entered the master password, etc. It then got to the “copying files” screen. It then popped up a dialog to “insert disk 1” with the option to “retry” or “cancel”. After retrying a couple of times, I hit “cancel” it then “backed out”.
I did some searching and found an article where that error showed up if you were doing an upgrade on a VCenter system that had originally been installed by using the files on the drive, but were using an ISO/DVD for the upgrade. I copied the files from the DVD to a folder on the hard drive and was going to restart the install. However, the update would fail before it got to the copying files section. The install log seemed to indicate the directory rename was failing.
Also, after that, the SSO service wouldn’t restart, it was giving me file not found type errors. Looking at the VMWare “program files” folders, I found that the install had started renaming various directories, adding a hex number to the end of certain folders.
I removed the hex string from the folders and was able to start the SSO service. However, when I try to start the VCenter server service, it fails with an error 2.
I’ve tried rebooting, but no luck; it still won’t start the VCenter service.
Fortunately, this site isn’t active yet, so there’s not much to lose if I have to reinstall. I also have backups of the SQL database, although since the SQL system wasn’t affected, if I do a re-install it should find the database files.
Any comments or suggestions would be appreciated.