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How to collect metrics from vCenter using Hyperic 5.0 vSphere plugin

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Hello all:

       I'm new to using Hyperic and as of now we have the agent installed on several of our standalone servers. All of them appear to be working as planned.

However we can't seem to get and metrics collected other than server availability for our VMWare Hosts and VMs. Based on the Documentation vFabric Hyperic Documentation Center we have installed the client on the VCenter server and installed the plugin on the Hyperic server which has full access to the VCenter SDK url. We are also using a local VMWare user that has full administration to the whole site and we have given it full access to all of Hyperic. However we still cannot get any metrics for the Hosts. I do know that in order to get metrics on the VMs a client needs to be installed. Is this true for the hosts, even though the documentation says otherwise? Am I just misunderstanding the documentation, or is there a typo inthe documentation?

Can someone please help me out? I've tried contacting support and the person we get doesn't seem to be fluent with this outside of reading the manual.

 

Thanks,

Ed


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