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VMware USB Arbitration Service bug

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Hello!

 

VMware Workstation v8.0.x (all versions), VMware Workstation v9.0.0 and VMware Workstation v9.0.1 have the same bug in USB Arbitration Service.

 

I have a few error messages in debug log of USB Arbitration Service. This service try to do something with USB every second, and always fail. All these errors are stored to the debug log, it is writing, writing, writing and writing this errors to the log, again, again, and again. My logs have a very huge size - 231MB (vmware-usbarb-3384.log), 236MB (vmware-usbarb-3512.log), 479MB (vmware-usbarb-3036.log) and so on. Moreover, vmware-usbarbitrator.exe process (service) acquiring this virtual memory to store all log in the memory!!! I.e. it seems like a permanent memory leak, but really, it actively store new errors to the log. Please fix this bug with USB.

 

Here is a log in %TEMP%: vmware-usbarb-XXXX.log

===================================================================================

2012-11-25T14:59:46.736+04:00| usbArb| I120: Log for VMware USB Arbitration Service pid=15996 version=5.0.1 build=build-871296 option=Release
2012-11-25T14:59:46.736+04:00| usbArb| I120: The process is 32-bit.
2012-11-25T14:59:46.736+04:00| usbArb| I120: Host codepage=windows-1251 encoding=windows-1251
2012-11-25T14:59:46.736+04:00| usbArb| I120: Host is Windows Server 2003 Enterprise Edition Service Pack 2 (Build 3790)
2012-11-25T14:59:46.736+04:00| usbArb| I120: VTHREAD initialize main thread 2 "usbArb" host id 12712
2012-11-25T14:59:46.736+04:00| usbArb| I120: Msg_Reset:
2012-11-25T14:59:46.736+04:00| usbArb| I120: [msg.dictionary.load.openFailed] Cannot open file "C:\Documents and Settings\All Users\Application Data\VMware\VMware USB Arbitration Service\config.ini": The system cannot find the file specified.
2012-11-25T14:59:46.736+04:00| usbArb| I120: ----------------------------------------
2012-11-25T14:59:46.736+04:00| usbArb| I120: PREF Optional preferences file not found at C:\Documents and Settings\All Users\Application Data\VMware\VMware USB Arbitration Service\config.ini. Using default values.
2012-11-25T14:59:46.736+04:00| usbArb| I120: Msg_Reset:
2012-11-25T14:59:46.736+04:00| usbArb| I120: [msg.dictionary.load.openFailed] Cannot open file "C:\Documents and Settings\All Users\Application Data\VMware\VMware USB Arbitration Service\settings.ini": The system cannot find the file specified.
2012-11-25T14:59:46.736+04:00| usbArb| I120: ----------------------------------------
2012-11-25T14:59:46.736+04:00| usbArb| I120: PREF Optional preferences file not found at C:\Documents and Settings\All Users\Application Data\VMware\VMware USB Arbitration Service\settings.ini. Using default values.
2012-11-25T14:59:46.736+04:00| usbArb| I120: Msg_Reset:
2012-11-25T14:59:46.736+04:00| usbArb| I120: [msg.dictionary.load.openFailed] Cannot open file "C:\Documents and Settings\All Users\Application Data\VMware\VMware USB Arbitration Service\config.ini": The system cannot find the file specified.
2012-11-25T14:59:46.736+04:00| usbArb| I120: ----------------------------------------
2012-11-25T14:59:46.736+04:00| usbArb| I120: PREF Optional preferences file not found at C:\Documents and Settings\All Users\Application Data\VMware\VMware USB Arbitration Service\config.ini. Using default values.
2012-11-25T14:59:46.736+04:00| usbArb| I120: Msg_Reset:
2012-11-25T14:59:46.736+04:00| usbArb| I120: [msg.dictionary.load.openFailed] Cannot open file "C:\Documents and Settings\Default User\Application Data\VMware\config.ini": The system cannot find the file specified.
2012-11-25T14:59:46.736+04:00| usbArb| I120: ----------------------------------------
2012-11-25T14:59:46.736+04:00| usbArb| I120: PREF Optional preferences file not found at C:\Documents and Settings\Default User\Application Data\VMware\config.ini. Using default values.
2012-11-25T14:59:46.736+04:00| usbArb| I120: PREF Disabling user preferences because disableUserPreferences is set.
2012-11-25T14:59:46.736+04:00| usbArb| I120: PREF Failed to load user preferences.
2012-11-25T14:59:46.736+04:00| usbArb| I120: POLL Using the select API Implementation for PollDefault
2012-11-25T14:59:46.736+04:00| usbArb| I120: Hostinfo_OpenProcessBits: OpenProcess access bits are 400.
2012-11-25T14:59:46.783+04:00| usbArb| I120: DICT --- USER PREFERENCES
2012-11-25T14:59:46.783+04:00| usbArb| I120: DICT --- USER DEFAULTS C:\Documents and Settings\Default User\Application Data\VMware\config.ini
2012-11-25T14:59:46.783+04:00| usbArb| I120: DICT --- HOST DEFAULTS C:\Documents and Settings\All Users\Application Data\VMware\VMware USB Arbitration Service\config.ini
2012-11-25T14:59:46.783+04:00| usbArb| I120: DICT --- SITE DEFAULTS C:\Documents and Settings\All Users\Application Data\VMware\VMware USB Arbitration Service\config.ini
2012-11-25T14:59:46.783+04:00| usbArb| I120: VMware USB Arbitration Service Version 10.1.23
2012-11-25T14:59:46.783+04:00| vthread-3| I120: VTHREAD initialize thread 3 "vthread-3" host id 16000
2012-11-25T14:59:46.783+04:00| vthread-3| I120: USBArb: Starting VMUSBArbService args:'VMUSBArbService'
2012-11-25T14:59:46.783+04:00| vthread-3| I120: USBGW: Host controller #0 = "\\?\HCD0"
2012-11-25T14:59:46.783+04:00| vthread-3| I120: USBGW: Host controller #1 = "\\?\HCD1"
2012-11-25T14:59:46.783+04:00| vthread-3| I120: USBGW: Host controller #2 = "\\?\pci#ven_1b21&dev_1042&subsys_84881043&rev_00#4&39d38640&0&00e2#{3abf6f2d-71c4-462a-8a92-1e6861e6af27}"
2012-11-25T14:59:46.783+04:00| vthread-3| I120: USBGW: Host controller #3 = "\\?\pci#ven_1b21&dev_1042&subsys_84881043&rev_00#4&2a3c25e0&0&00e3#{3abf6f2d-71c4-462a-8a92-1e6861e6af27}"
2012-11-25T14:59:46.783+04:00| vthread-3| I120: USBArb: Connected to HCMON version 3.16
2012-11-25T14:59:46.783+04:00| vthread-3| W110: USBArb: Failed to send HC NamC:\??\pci#ven_1b21&dev_1042&subsys_84881043&rev_00#4&39d38640&0&00e2#{3abf6f2d-71c4-462a-8a92-1e6861e6af27} to HCMON: A device attached to the system is not functioning (31)
2012-11-25T14:59:46.783+04:00| vthread-3| W110: USBArb: Failed to send HC NamC:\??\pci#ven_1b21&dev_1042&subsys_84881043&rev_00#4&2a3c25e0&0&00e3#{3abf6f2d-71c4-462a-8a92-1e6861e6af27} to HCMON: A device attached to the system is not functioning (31)
2012-11-25T14:59:46.892+04:00| vthread-4| I120: VTHREAD initialize thread 4 "vthread-4" host id 15304
2012-11-25T14:59:46.892+04:00| vthread-4| I120: HOSTINFO 1090789854562 @ 3579545Hz -> 0 @ 1000000000Hz
2012-11-25T14:59:46.892+04:00| vthread-4| I120: HOSTINFO ((x * 2343484437) >> 23) + -304728632951204
2012-11-25T14:59:46.908+04:00| vthread-4| I120: USBArb: VMUSBArbService Started.
2012-11-25T14:59:48.908+04:00| vthread-4| I120: USBGW: Error retrieving child name: The request is not supported (50)
2012-11-25T14:59:48.908+04:00| vthread-4| W110: USBGW-ENUM: Failed to get hub name for port:2
2012-11-25T14:59:48.923+04:00| vthread-4| I120: USBGW_ENUM: Couldn't get instanceId from topology:0x3000000 port:1. Leaving out of enum
2012-11-25T14:59:48.923+04:00| vthread-4| I120: USBGW_ENUM: Couldn't get instanceId from topology:0x3000000 port:2. Leaving out of enum
2012-11-25T14:59:48.923+04:00| vthread-4| I120: USBGW_ENUM: Couldn't get instanceId from topology:0x3000000 port:3. Leaving out of enum
2012-11-25T14:59:48.923+04:00| vthread-4| I120: USBGW_ENUM: Couldn't get instanceId from topology:0x3000000 port:4. Leaving out of enum
2012-11-25T14:59:48.923+04:00| vthread-4| I120: USBGW: Error retrieving child name: The request is not supported (50)
2012-11-25T14:59:48.923+04:00| vthread-4| W110: USBGW-ENUM: Failed to get hub name for port:2
2012-11-25T14:59:49.923+04:00| vthread-4| I120: USBGW_ENUM: Couldn't get instanceId from topology:0x3000000 port:1. Leaving out of enum
2012-11-25T14:59:49.923+04:00| vthread-4| I120: USBGW_ENUM: Couldn't get instanceId from topology:0x3000000 port:2. Leaving out of enum
2012-11-25T14:59:49.923+04:00| vthread-4| I120: USBGW_ENUM: Couldn't get instanceId from topology:0x3000000 port:3. Leaving out of enum
2012-11-25T14:59:49.923+04:00| vthread-4| I120: USBGW_ENUM: Couldn't get instanceId from topology:0x3000000 port:4. Leaving out of enum
2012-11-25T14:59:49.923+04:00| vthread-4| I120: USBGW: Error retrieving child name: The request is not supported (50)
2012-11-25T14:59:49.923+04:00| vthread-4| W110: USBGW-ENUM: Failed to get hub name for port:2

 

[... skipped about 5 mb of the same content ...]

 

2012-11-25T17:16:47.653+04:00| vthread-4| I120: USBGW_ENUM: Couldn't get instanceId from topology:0x3000000 port:1. Leaving out of enum
2012-11-25T17:16:47.653+04:00| vthread-4| I120: USBGW_ENUM: Couldn't get instanceId from topology:0x3000000 port:2. Leaving out of enum
2012-11-25T17:16:47.653+04:00| vthread-4| I120: USBGW_ENUM: Couldn't get instanceId from topology:0x3000000 port:3. Leaving out of enum
2012-11-25T17:16:47.653+04:00| vthread-4| I120: USBGW_ENUM: Couldn't get instanceId from topology:0x3000000 port:4. Leaving out of enum
2012-11-25T17:16:47.653+04:00| vthread-4| I120: USBGW: Error retrieving child name: The request is not supported (50)
2012-11-25T17:16:47.653+04:00| vthread-4| W110: USBGW-ENUM: Failed to get hub name for port:2
2012-11-25T17:16:48.654+04:00| vthread-4| I120: USBGW_ENUM: Couldn't get instanceId from topology:0x3000000 port:1. Leaving out of enum
2012-11-25T17:16:48.654+04:00| vthread-4| I120: USBGW_ENUM: Couldn't get instanceId from topology:0x3000000 port:2. Leaving out of enum
2012-11-25T17:16:48.654+04:00| vthread-4| I120: USBGW_ENUM: Couldn't get instanceId from topology:0x3000000 port:3. Leaving out of enum
2012-11-25T17:16:48.654+04:00| vthread-4| I120: USBGW_ENUM: Couldn't get instanceId from topology:0x3000000 port:4. Leaving out of enum
2012-11-25T17:16:48.654+04:00| vthread-4| I120: USBGW: Error retrieving child name: The request is not supported (50)
2012-11-25T17:16:48.654+04:00| vthread-4| W110: USBGW-ENUM: Failed to get hub name for port:2
2012-11-25T17:16:49.654+04:00| vthread-4| I120: USBGW_ENUM: Couldn't get instanceId from topology:0x3000000 port:1. Leaving out of enum
2012-11-25T17:16:49.654+04:00| vthread-4| I120: USBGW_ENUM: Couldn't get instanceId from topology:0x3000000 port:2. Leaving out of enum
2012-11-25T17:16:49.654+04:00| vthread-4| I120: USBGW_ENUM: Couldn't get instanceId from topology:0x3000000 port:3. Leaving out of enum
2012-11-25T17:16:49.654+04:00| vthread-4| I120: USBGW_ENUM: Couldn't get instanceId from topology:0x3000000 port:4. Leaving out of enum
2012-11-25T17:16:49.654+04:00| vthread-4| I120: USBGW: Error retrieving child name: The request is not supported (50)
2012-11-25T17:16:49.654+04:00| vthread-4| W110: USBGW-ENUM: Failed to get hub name for port:2

===================================================================================


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