Hi guys,
we have a requirement to set up users' Search and Outstanding screens for them so they don't need to configure it themselves. The thought was to have one user configure his/her screens which would then be rolled out to other users. I've tried copying the data in SU_WEB_CONFIGS which works well, except that I can't get the colour configuration to come across. eg. if they set different text colours for different Call Priority.
For example, for the Calls Outstanding screen, I've been copying the following rows where WINDOW_ID =
- INCALLSOUTSTANDING
- INCALLSOUTSTANDING#CONFIGCOL#OUTSTANDING
- INCALLSOUTSTANDING#CONFIGCOLCOLORS#OUTSTANDING
- TIN_LISTVIEW.CONFIGCOLUMN POPULATE LIST VALUES
The row with 'INCALLSOUTSTANDING#CONFIGCOLCOLORS#OUTSTANDING' looks to contain the colour information, but when then screen is opened after copying the data, this seems to be ignored. The screen is loaded without any colour configuration. Yet if I then change the colour configuration in the screen and check back in SU_WEB_CONFIGS, I see that the colour information in that row has updated.