Having some issues that i believe is causing users not to be provisioned when entitling them to the data service.
Whats happening is we are entitling an AD User group to the data service the AD group has a total of 197 members 26 of which are disabled and 1 is a group leaving 170 users.
When we go in to the Horizon admin page and go to the users and groups tab is shows the group name but only has 46 in the number of users column, if however we click on the group name and then click on users in this group it lists all 170 users in the group.
If we then look at the Data service entitlements and click on provisioning status for our group it comes up with a list of the 46 users that are provisioned.
The 46 that are provisioned work ok. the rest if we look at their entitlements it lists the data service but under provisioning it says Error: not provisioned. i have checked the users that have the Error: not provisioned and all the required details are filled in in AD and they appear to sync ok we just can not provision then.
Seems to be a lack of documentation on the product and troubleshooting issues.