Hi Guys,
I need some help. I have an issue with my View Client on a Windows XP SP3 machine. When I click connect, I get the following message immediately:
"The View Connection Server connection failed. Verify that the View Connection Server address and network settings are correct."
A couple more details:
My client's IP is on the same subnet as the View Connection server
There's no firewall and DNS is resolving the View Connection Server just fine. Here's the output of commands from my client
C:\ > nslookup X.X.X.172
<resolves fine>
C:\ > nslookup dd-view.viewdomain.com
<resolves fine>
C:\ > nslookup dd-view
<resolves fine>
C:\ > tracert X.X.X.172
<works fine>
If I open a browser on the XP workstation that's failing, I can go to https://dd-view.viewdomain.com. It displays the page that I need to connect with View Client. This is what it should do I think, so this should verify connectivity between the two.
I have View Client 5.1.0 build-704644 installed on my Windows XP SP3 client machine
My View Connection server is running 5.1.1 build-799444 and is configured with a 25 linked clone desktop pool with SSL enabled
LAST NOTE IMPORTANT: I have this same version of the View Client (5.1.0 build-704644) installed on a different Windows 7 workstation on the same subnet and it connects to my view connection server desktop pool just fine.
I've tried installing three versions of the View Client on this XP SP3 system including the newest version, when connecting after installation they all fail the same way. My organization needs for this to work. I can't upgrade the client machines to something newer to Windows XP SP3 as I am not the administrator for them.
Any ideas? Is this a bug or is Windows XP SP3 just not supported with View 5.1?
VR,
Brian Whyte