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vRealize Automation Expiry Notification Not Working

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Hi,

 

I am facing an issue in vRA where owner of the machine is not getting notification before machine is about to expire. By default, user should receive notification 7 days before the expire date. However, in our environment user received notification just few minutes before machine was about expire instead of 7 days before expire.

 

Can someone please assist, what could be wrong in vRA that is not sending notification to user based on default timeline.


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