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vRA 7.5 HF8 install failure

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Has anyone successfully applied vRA 7.5 HF8?

 

This is the error I'm running into when attempting to apply HF8:

 

ERROR

Patch f9f204f2-f298-463f-8104-69abdc90e438 FAILED;  Exception : {}java.lang.NullPointerException

 

This is a new environment so I do not have any existing HF's applied.

The Management Agents on my iaas servers do successfully install and are at 7.5.0.16797. The New Patch status updates to : Failed. Installation failure.

All pre-reqs confirmed.

Following the Troubleshooting section, both these items were updated without manual intervention:

  • Management agents upgraded to 7.5.0.16797 successfully and are running.
  • Update "isApplied"  to 'true'  in /usr/lib/vcac/patches/repo/contents/vRA-patch/self-patch.json

 

Attempting another attempt after confirming troubleshooting section steps result in the same failure.

 

I have already opened an SR with GSS. I was just hoping someone might have some insight.

 

Thanks!


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