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The Reset all Certificates option in the certificate-manager stops with an access denied error (0x16c9a0f6)

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Hi,

 

I recently rebooted my vcsa appliance and after waiting a while for all services to start up my VMware vSphere Web Client started showing the following error message:

 

503 Service Unavailable (Failed to connect to endpoint: [N7Vmacore4Http20NamedPipeServiceSpecE:0x000055fcde997a60] _serverNamespace = / action = Allow _pipeName =/var/run/vmware/vpxd-webserver-pipe)

 

I took a look at rhttpproxy.log file and it showed the following output:

 

 

2019-03-11T14:07:23.814+01:00 warning rhttpproxy[11879] [Originator@6876 sub=Default] Failed to connect socket; <io_obj p:0x00007f98b0001fa0, h:19, <TCP '127.0.0.1 : 36346'>, <TCP '127.0.0.1 : 8089'>>, e: 111(Connection refused)

2019-03-11T14:07:23.814+01:00 warning rhttpproxy[11879] [Originator@6876 sub=Proxy Req 00601 Tunnel] Error connecting tunnel on TCP socket: (null): Connection refused: The remote service is not running, OR is overloaded, OR a firewall is rejecting connections.

2019-03-11T14:07:29.139+01:00 warning rhttpproxy[11871] [Originator@6876 sub=Default] Failed to connect socket; <io_obj p:0x00007f98a80172d8, h:19, <UNIX ''>, <UNIX '/var/run/vmware/vpxd-webserver-pipe'>>, e: 111(Connection refused)

2019-03-11T14:07:29.139+01:00 warning rhttpproxy[11871] [Originator@6876 sub=Proxy Req 00602] Connection to named pipe /var/run/vmware/vpxd-webserver-pipe failed with error N7Vmacore15SystemExceptionE(Connection refused: The remote service is not running, OR is overloaded, OR a firewall is rejecting connections.)

--> [context]zKq7AVECAQAAAPJSnAAOcmh0dHBwcm94eQAAlLAqbGlidm1hY29yZS5zbwAAIDcbAG67GAD35yIAPIwlAISUJQAasSUA4bolAGlRIwChHiMAaiEjAB0IKwHUcwBsaWJwdGhyZWFkLnNvLjAAAp2MDmxpYmMuc28uNgA=[/context].

 

 

Which according to VMware Knowledge Base means that there is a certificate error. When I try resetting all certificates using /usr/lib/vmware-vmca/bin/certificate-manager, the following error message appears:

 

Status : 0% Completed [Reset Root Cert...]                 

Using config file : /var/tmp/vmware/root.cfg

Error: 382312694, VMCAAddRootCertificatePrivate() failedError: 382312694, Failed to add root certificate

Status : Failed

Error Code : 382312694

Error Message : Access denied, reason = rpc_s_auth_method (0x16c9a0f6).

 

Status : 0% Completed [Reset operation failed]

                

please see /var/log/vmware/vmcad/certificate-manager.log for more information.

 

Does anyone have any advice on how to solve this issue?


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