clipboard syncing erratically doesn't work

for as long as i can remember, clipboard syncing of the OSX clipboard to my XP vm's clipboard has been erratic.  i made a Screen Recording demonstrating the clipboards being out of sync and attached it.  i had to uselessly zip it because .mov files aren't are disallowed.  i can get this to happen by just trying to copy text in the OSX host a number of times.  eventually i'll hit the issue.  i must be losing some kind of race, occasionally.  i can't even file an online support request to report this defect without purchasing a support incident.  https://www.vmware.com/support/policies/defect.htmlsays "If you do not have an active support agreement and you want to alert us to a product defect, please post the issue to the appropriate product community on the VMware Technology Network."  so here i am.